Frequently Asked Questions

    Check most frequently asked questions here, if you still need help then please contact us

    Customer Service

    You can contact us by phone, email, or through our website's contact form. We're always happy to help with any questions or concerns you may have.

    Payments

    Yes, we offer discounts for bulk orders. Please contact us for more information.

    We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal.

    Returns

    Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

    We would be unable to change or cancel an order once it has been placed.

    If your online order is not as expected, please contact us

    If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.

    Shipping

    We ship worldwide.

    After your order has been processed, please allow 5-7 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)

    Yes, we'll send you a tracking number as soon as your order ships. You can use this to track your package online.